A comprehensive Umrah and holiday booking platform designed to simplify package discovery, departure selection, traveller management and customer enquiries through one modern digital system. Betul — UTMS ini **bukan Universiti Teknologi Malaysia**. Ia ialah sistem tempahan dan pengurusan pakej **Umrah & Holiday/Travel**. Berdasarkan laman sebenar yang kau beri, content portfolio yang lebih tepat ialah seperti berikut. ([mediacreative.com.my][1]) **Project Category** WEB APPLICATION **Project Title** Umrah Tour Management System **Client** Travel Agency / Umrah & Holiday Operator **Short Description** A comprehensive Umrah and holiday booking platform designed to simplify package discovery, departure selection, traveller management and customer enquiries through one modern digital system. **Project Overview** UTMS is a travel and Umrah booking platform built to help travel agencies manage and present Umrah, Haji and holiday packages in a structured and user-friendly way. The system allows customers to browse travel packages, filter departures, select duration and traveller categories, check seat availability and review package details before making an enquiry or booking decision. ([mediacreative.com.my][1]) The platform supports both religious travel and general holiday packages, including categories such as Umrah, Umrah & Ziarah, inbound travel, Visit Malaysia, Asia tours and European tours. ([mediacreative.com.my][1]) **Key Features** * Umrah, Haji and holiday package management * Quick booking and package filtering * Departure date selection * Duration filtering * Traveller selection for adults, children and infants * Package category filtering * Real-time seat availability display * Upcoming departure information * Package pricing per traveller * Featured package management * Destination-based package browsing * Customer reviews and ratings * Travel blog and article section * WhatsApp enquiry integration * Customer enquiry form * Multi-language support * Responsive mobile and desktop interface * Travel service information * Contact and support section The live site currently provides language options for **Bahasa Melayu, English, Bahasa Indonesia and Arabic**, along with Umrah and Holiday navigation. ([mediacreative.com.my][1]) **Booking Experience** The Quick Booking module allows customers to filter available packages by departure date, duration, category and number of adults, children and infants. This makes package discovery faster and reduces the number of steps required to find suitable travel options. ([mediacreative.com.my][1]) **Package Management** Each travel package can display key booking information such as airline, travel duration, price per person, available seats, next departure date, reviews and package descriptions. Featured packages can also be highlighted separately to improve visibility and conversion. ([mediacreative.com.my][1]) **Tour Categories** * Umrah Packages * Umrah & Ziarah * Inbound Tours * Visit Malaysia * Asia Tours * European Tours * Holiday Packages These categories are already represented within the current UTMS system. ([mediacreative.com.my][1]) **Customer-Facing Features** * Browse travel packages * View package details * Check pricing * Check remaining seats * View upcoming departures * Browse destinations * Read travel guides and articles * Contact the agency via WhatsApp * Submit online enquiries **Travel Services** * 24/7 Support * Spiritual Guidance * Pre-Travel Training * Transportation * Emergency Assistance * Travel Documentation ([mediacreative.com.my][1]) **Design Approach** The interface was designed as a modern travel booking experience with clear content hierarchy, visual package cards, destination discovery, fast filtering and prominent enquiry actions. The layout prioritises ease of navigation and conversion by allowing visitors to quickly move from destination discovery to package details, departure availability and direct enquiry. **Project Objective** To provide travel agencies with a modern digital platform that centralises Umrah and holiday package presentation, customer enquiries and booking discovery while improving the overall customer journey from initial package search to travel enquiry. UTMS is a comprehensive Umrah and holiday booking platform designed to help customers discover travel packages, compare departures, check seat availability and submit enquiries through a streamlined digital experience. The system supports multiple travel categories, responsive booking tools and multi-language access for a wider customer base. A comprehensive Umrah and holiday booking platform designed to simplify package discovery, departure selection, seat availability checking and customer enquiries through one modern, responsive system.
